25-02-2022 07:34 AM
25-02-2022 09:02 AM
25-02-2022 09:05 AM
still waiting aswell says dispatched from 25th so im hoping i get atleast an update today as i have not heard anything since i ordered it on the 10th
25-02-2022 09:32 AM
No, the general delivery time quoted in the website blurb was "from" 25th, my email confirmation definitely said delivery "on" 25th Feb. I booked a day off work for the promised delivery day. They took payment promptly enough though.
25-02-2022 09:51 AM
25-02-2022 10:40 AM
I too made sure that I was in for the agreed, booked delivery date, which was today. Only at 0930 this morning, on the day of the agreed delivery, do I now get an email saying it has been delayed.
I am doing a trade in, so I've also been clearing data off my old tablet in preparation for transferring it over and sending it back.
If I had been given even 24 hours notice of the delay (which Samsung must have known, if they hadn't given it to the courier yesterday) then I could have rearranged my plans for today and gone into work.
Delays are annoying, but poor communication is utterly unacceptable.
25-02-2022 10:56 AM
25-02-2022 11:28 AM
26-02-2022 08:40 AM
01-03-2022 11:52 AM
I paid for delivery for the 25th before 10.30am. Had to different texts saying now before 14th March. Never had this problem before. What department /number do I ring do you think? I did a live chat and 'apparently' it's in the warehouse being prepared but I checked and it still doesn't say preparing.