@Chrisbazz: The Tab S5e does indeed support HDR playback, therefore it may be that the tablet does not support the file type of the video. With this in mind please ensure that the video you are attempting to play is in one of the following formats:
MP4, M4V, 3GP, 3G2, WMV, ASF, AVI, FLV, MKV, WEBM
@AndrewL thanks for the reply. I am indeed trying to play an MKV file with no luck.
Which media player are you using to play the files? Do you get any error messages when you attempt to play them? Have you played the MKV file on another platform without issue? I recommend looking for available updates for the relevant media player via the Galaxy Apps store to address any existing compatibility issues, or maybe checking out a reputable third party app to see if this helps.
I am not sure how I clicked solution lol. It is strange that the tab s3 and s4 support hdr but this tablet doesn't seem to.
I’m considering to get a s5e, but I’m bothered by a lack of hdr support.
May i know if this is a software issue? Is an update coming or is it fixed already?
The screen is the selling point of this tab and not able to do hdr is making it useless.