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Original topic:

Galaxy Tab S5 update

(Topic created on: 12-06-2021 03:29 PM)
Malc3437
First Poster
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Tablets
I updated my software about a month ago and since then the battery only lasts about three hours and it won't recognise the sim card,even with a new sim card in.
Any ideas???
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4 REPLIES 4
Pugs1957
Samsung Members Star ★
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Clearing system cache clears up a lot of problems after a major update. If that doesn't help with the sim problem use a can of compressed air to clear any debris inside the tab. If that fails the card reader probably needs replacement.
RETIRED
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Jasonm
Journeyman
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I'm having exactly this problem my tablet is now unusable 

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Malc3437
First Poster
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I had to back up everything to a memory card then do a factory reset. That solved it.
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Jasonm
Journeyman
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Thanks for your reply malc I'll try your solution hopefully it'll work 👍

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