31-08-2018 04:07 PM
Hi, is it just me or is anyone else having trouble with the iris scanner not registering iris's on the galaxy tab s4?
Solved! Go to Solution.
31-08-2018 04:16 PM
31-08-2018 04:31 PM
Hi Andrew, I have used all available options, but it gets to no more than 50%. Yet my note 9 recognised them instantly!
31-08-2018 06:31 PM
01-09-2018 12:06 AM
My experience is that the iris scanner is about 50% effective in portrait mode and about 10% effective in Landscape mode. In fact I now don't really use it at all as it is more annoying to move the tablet around to grab your iris than to just use a PIN to unlock it.
A real pity they trashed the fingerprint scanner as the one on my GS9+ is about 99% accurate, and CONVENIENTLY placed on the rear just where my index finger lands when I pick up the phone. (In my opinion much better than on the front)
07-09-2018 05:52 PM
i bought it today and i have the same issue.
impossible to register the iris , i tried all different lightning combinations and facial expressions i could think of, it is just not working. hopefully there will be a fix soon,,,
08-09-2018 02:30 PM
It is worthless. I am on my 2nd unit now thinking it was a hardware issue rather than a design flaw. It does not work at all. The one time I was lucky enough to register them, then it never worked to unlock the tablet. Very UPSET with a 650 tablet with no fingerprint or iris.
30-09-2018 01:47 PM