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Galaxy Tab S2 keeps restarting

(Topic created on: 23-12-2022 10:23 PM)
3703 Views
Psinc23
Journeyman
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Hi,

I have a Samsung Tab S2 and it keeps restarting, it's highly frustrating, can anyone help to rectify this problem

Cheers,

Psinc23

40 REPLIES 40
willjoe
Explorer
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The following solutions have proven to be able to fix the Samsung Galaxy Tab reboot loop:
Solution 1: Charge the device to 100% while it is powered off.
Solution 2: Erase the device's cache entirely.
Solution 3: Reset the device to factory settings.

 

Regards,

Will

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middenheap
Student
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I've tried solutions 1 and 2 more than once without success. I'm reluctant to try solution 3 without an easy way of restoring all apps, settings and data afterwards. 

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madbrown
First Poster
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None of this has worked for me at all, cant even get passed samsung logo on boot up
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middenheap
Student
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Before binning my Galaxy S2 I gave it one last chance and fitted a new battery. I didn't eradicate the rebooting problem completely but it has vastly improved to the extent that I am now using it normally. 

Removing the back to fit the new battery was difficult and I wrecked the camera in the process but that was no great loss since I rarely ever used it.

 

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Reg1987
First Poster
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How did you ever get the tool into the groove to start removing the battery?

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Reg1987
First Poster
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What tablet compared to the Tab S2?

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middenheap
Student
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This was not easy. First I used a hairdryer to soften any glue that might be present. Then I used a blade to go around the rim and gradually loosen the back, causing a few scratches on the way. Eventually I loosened and removed the back. Unfortunately I also severed the camera connection by accident.

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Nicholas-97
First Poster
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Hi there I have a similar situation and whenever my battery is on 36% or less the Tab S2 always turns off and turns back on and I have to keep signing in to my device, is there a way to stop the device from turning off?

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middenheap
Student
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See my earlier posts and do as I did and fit a new battery.  Not a complete cure but a dramatic improvement. Would be interested to know if just disconnecting the battery for a time makes any difference. 

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Reg1987
First Poster
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I replaced the battery.  Much improved.  Don't believe the new battery stays charged as long as the original, but now it does not go into the restart mode and does not need charging as often.  Tried to replace the battery myself, but finally gave up and took it to a cell phone/tablet repair store.  They did it fine, but  they would not use the new battery I brought them.  Love this tablet.  Can not find a replacement tablet that is better.

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