14-01-2021 11:57 AM in
Hi @Yamahappy. We don't sell the batteries separately but if needed, our engineer can replace them. What issues are you currently experiencing with the battery? When and where did you purchase your Tab?
24-01-2021 10:09 PM - last edited 24-01-2021 10:10 PM
hi Carl , one of the main reasons i purchased this product amongst many other Samsung devices i own was the ease at which you can access the battery , i wanted to have a spare if i am travelling so i could do a quick swap when required . i have tried to source a replacement but this does not seem available , i do not understand why you would have such a feature but cannot utilise it ? i am disappointed to say the least , i had 2 conversations with Online help ( who gave me a list of 3rd party vendors , this was obviously a fail ) and a phone call which advised me to talk to Sales with respect to a refund i guess but i do not really want to go down that route , all i require is an extra battery , can you assist me ?
I bought this direct from Samsung UK
had it around one week
13-03-2021 03:47 PM in
13-03-2021 03:56 PM in
30-09-2021 07:28 PM in
I was seriously considering this device since I am a construction manager. This is disappointing. I can only buy this device if it comes with an extra battery.
It's sad that this is the state of all established device makers. Hopefully a Chinese OEM will fill the shoes left by Samsung with a consumer friendly model.
It appears Samsung is really committed to following Apple's anticonsumer tactics.
Hopefully, we will see a new breed of companies like Framework, with a consumer first approach.