09-08-2017 09:09 PM
10-08-2017 06:10 AM
Can you elaborate a little please @alanhudecova
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
10-08-2017 10:05 AM
10-08-2017 10:45 AM
Hey @alanhudecova!
Did you Tab have a screen lock on it before your meeting?
Do you have Find My Mobile set up? If you head HERE you can log in with your Samsung Account and remotley unlock your tablet. This will remove any screen locks and you'll be able to set up a new one.
:womanhappy:
Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge
10-08-2017 12:02 PM
I tried that- no joy!
i tried Samsung live chat - useless. Kept disconnecting chat and having to re-enter info every time!!
even locked my tablet with a pin, hopefully by trying to use the pin to unlock it- no joy.
does anybody know IF there's a universal password to unlock screen?
10-08-2017 02:04 PM
@alanhudecova: Any joy using your Google account (as per Bades1978's post here or Google/Android's Find My Device)?
10-08-2017 02:14 PM