I have a bit of an issue with my Galaxy Tab A 9.7 16GB, it has been working flawlessly and use it only at home for banking and such. Now the problem is I cannot clear cache, the entire internal memory is full, and I have uninstalled lots of apps that I never used and I only have a some left that I use regularly just to see if it would help. I do have an SD card that I have some documents and certain apps that I am allowed to move. My memory doesn't budge, it's impossible to clear cache, even after I remove some apps it is still the same. I then did a cache partition, but to no good it still doesn't help.
Last night the memory was 15.38GB and over night it went to 15.73GB and when I press clear cache it stays the same, I am stuck and now I receive a warning that my device storage is full and some system apps might not work.
I have no idea what to do here because I have done what is supposed to be done and yet I am stuck with this memory.
I cannot install updates or anything.
Have no music on the tablet or anything that could take up space...I cleared downloads too, but like I said I have no idea how to solve this!? Do I have to do a factory reset?
I have an SD card like I wrote but I have moved what I can to it and secondly I can't download anything to the SD card I have to install directly to the internal memory and that is not possible.