20-05-2021 12:53 AM in
Hi there, I have a strange display issue with my Tab A (SM-P550). The display is having a strange flickering issue, there are horizontal lines coming through on coloured backgrounds and the top of the display seems like it's struggling to display colour. The digitiser is completely fine and it functions fine otherwise.
So far I have attempted to reseat the display connector to no avail. I'm not sure whether the GPU may be faulty or whether the panel is failing. The tablet (surprisingly) hasn't been dropped.
Does anyone know of any troubleshooting steps I can take? And whether or not I can get a replacement panel as this is the Wacom model and I can't find any specific replacements.
Many thanks, Ian
20-05-2021 01:34 AM in
hello
please get in touch with customer support so they can direct you to nearest support centre or have them arrange a collection of your device for inspection/repair
😉