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Original topic:

Galaxy Tab A 2019 not unlocking

(Topic created on: 17-10-2020 08:06 PM)
ryukariotu
Voyager
Options
Tablets
I have a galaxy tab a. I have tried to unlock it after it being fully charged but every single time it says wrong password even though it is the correct one and I haven't changed it. someone please help i have a lot of important data on there and don't want to lose it all
9 REPLIES 9
ryukariotu
Voyager
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Tablets
the last application I used on there was daily board
mattyRrogers
Explorer
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Tablets
have you tried restarting it
ryukariotu
Voyager
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Tablets
I have to enter the pin to restart
0 Likes
mattyRrogers
Explorer
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Tablets
Ah, don't know how to help with that, sorry
0 Likes
ryukariotu
Voyager
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Tablets
its OK, I'm going to try taking the battery out
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happymackem
First Poster
Options
Tablets
restart it using factory settings - unfortunately you'll lose all the data you've input BUT use what has happened as a wakeup call - only use the security settings if there is a danger of someone using your device whilst its switched on without you being there - but ask yourself would you leave your bank card in the ATM and walk away? That is the answer
Maroš
Voyager
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Tablets
hold power button and volume down together for about 15 second for soft reset
ryukariotu
Voyager
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Tablets
i managed to fix it by draining the battery and then charging it again
Scottvrtson
First Poster
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Tablets

Worked for me.  Thanks