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Galaxy store app crashing

(Topic created on: 19-12-2024 03:31 PM)
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Shantanu
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When i try to open galaxy store on my it keeps crashing 

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Ferenc75
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Hi there,
What device do you use?
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BandOfBrothers
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Hi @Shantanu  

Perhaps try clearing the cache of the app by holding down the app and press i  then Storage and Clear Cache. 

Another troubleshooting step > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If you perform a forum search you may find existing threads with some further help or guidence within.  

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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