21-08-2017 05:11 PM in
Despite using the supplied charger and lead my Tab S3 will not fast charge. The option in advanced settings to fast charge is switched on but always comes up with "Slow charging. For faster charging use the charger that came with your device". It is connected properly but always comes up with slow charging.
Any suggestions?
21-08-2017 07:11 PM in
As a process of elimination can you try an alternative charger ?
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
21-08-2017 08:51 PM in
I have tried two other Samsung chargers (same type) plus another Samsung phone charger and an Apple charger. I suspect the lead, but I haven't developed another USB C type lead yet.
Thanks for the suggestion though.
Geoff
22-08-2017 06:36 AM in
You're Welcome @GeoffP
Best of luck.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
02-09-2017 04:50 PM in
I'm having same problem with s8 did you receive an answer to the problem?
02-09-2017 07:10 PM in
I suspect my cable is up the creek, so I've got Samsung to supply a new one. Bit of a rigmarole though, but managed to persuade them