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Original topic:

Emails disappearing

(Topic created on: 02/02/21 12:44)
Nuts
First Poster
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Tablets

Hi,

Can anyone help? Some while ago, my Samsung Tab A ceased to show emails older than two weeks! so...

1. How can i see them (on the Tab, I know I can go to the relevant web sites or my computer but I want to see older emails on my tab too)

2. How do I insure in future, all emails are shown.

Really appreciate your help ... Thanks and stay safe

Neil

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1 Solution


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Solution
Ksmy89
Voyager
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Tablets
Are you using the Samsung email app? If so, you need to go into the settings of the app, then into the settings of the email account you have added and change 'email sync period' to all time.

Screenshot_20210202-174753_Email.jpg

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2 REPLIES 2
Solution
Ksmy89
Voyager
Options
Tablets
Are you using the Samsung email app? If so, you need to go into the settings of the app, then into the settings of the email account you have added and change 'email sync period' to all time.

Screenshot_20210202-174753_Email.jpg

View solution in context

Nuts
First Poster
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Tablets

You are a genius ... I spent ages trying to find this in overall settings, the app settings and various other lost roads but you hit the nail on the head. Thank you sooooo much 😎👍