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Original topic:

Confirmation Email Never Arrived

(Topic created on: 17-02-2022 05:37 AM)
Omar_Yasin
First Poster
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Tablets

Hello Everyone, 

I ordered the Samsung s8 ultra yesterday at around 7 AM and till now no confirmation email or anything identical has showed up. Yesterday, I spoke to the support and managed to get the order number. However, checking for the order by that number on the order's tab says that there is no such order. 

The order was placed on Samsung's Italian website , the money has been deducted by Klarna and I ordered it as a guest. Note I was hoping I would get the option to create a Samsung account during the order process but that was not the case. 

Any ideas? 

 

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2 REPLIES 2
Mdt765
Pioneer
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Tablets
It was 5-6 days before I got my confirmation email. If you have an order number then you are in the system 👍
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Cliffg
Navigator
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Tablets
The ordering system is not good. Especially if you have vouchers or want to do trade in.
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