Black screen & blue light filter app

[GalaxyUserHelena]

Good morning, 

I have a Galaxy Tab S7 on which I use the filter blue light app called Twilight. 

It's working perfectly. I just forgot the turn it off before I turned off my tablet. And the only thing I see is a black screen after turning my tablet on. I can't use any app or settings on my devive because of this. 

Could you tell me what I can do to fix this? 

Have a beautiful day, H

[Rohit]

Can you try the safe mode:

Safe mode:
https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/

[GalaxyUserHelena]

Thnx, but one of the steps says something about "until the icon is displayed". Which I can't see... 🙈

[Rohit · Accepted solution]

1 Power off your device.

2 Power on your device.

3 When the Samsung logo appears by itself, press and hold the Volume down key.

4 The device will switch on in Safe mode. "Safe mode" will be displayed on the bottom left of the screen.

[GalaxyUserHelena]

Never mind, I had to try it several times, since I always turn off my tablets sounds. The vibration option is hard to figure out whether my tablets is shutting down or turning on.😅
But I did it. So thank you very much for your support 🙏🏻😊

[GalaxyUserHelena]

This I'm going to write down. 🤓 thnx again!

[Rohit]

So it is working now? Is that an issue with the app then? Maybe you should contact Twilight and report this. 

[GalaxyUserHelena]

Yes it is. Everything seems to be working perfectly now. I have to be honest that this was just a silly mistake I already made one time before. Twilight has more than enough options to make sure this doesn't happen.
🙂