I received a birthday voucher code but when I tried to buy an tab s7+ with keyboard case the code says invalid at checkout. I have also tried it on other products with no luck. I have made sure the item is not excluded from the promotion. After spending hours trying to get this resolved via live chat, phone, email and messenger, I am burnt out with the poor level of customer service. You get a different excuse off everyone you speak to. Why send out these promos if they can't be used?
Has anyone managed to find a solution for this? I have seen quite a few people having the same issue.
The discount was make or break for me sadly as the Surface Pro is at a similar price point at the minute.