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Android Pie and USB file transfer!

(Topic created on: 31-10-2021 03:57 AM)
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Mark_Swanson
Apprentice
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Ever since I upgraded my A7 Galaxy tablet I can no longer connect it via USB to a PC. I understand this is a common problem, how can I fix it? I have tried everything including Developer mode, NOTHING works. 

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Mark_Swanson
Apprentice
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Success! I switched to a different USB cable and everything is now working just fine! Thank you. 

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4 REPLIES 4
LiquidSnake
Big Cheese
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Try wiping the cache partition of the device and that should resolve the issue. Just search 'how to wipe cache partition (device name)' and you should find relevant tutorials 😁. Hope this helps! 🙂
Ventor
Samsung Members Star ★★
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@Mark_Swanson Hello, try to reset the settings of the USB port of your phone. To do this, go to Applications and click on the area marked in the screenshot. Activate "Show system applications" and accept. Find the USB settings app and in storage, delete the cache and data. Restart the device and check.

 

apps sistema ingles.jpeg






"The quieter you become-the more you are able to hear..."


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Mark_Swanson
Apprentice
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Thanks for the suggestion, I followed your advice and still nothing, no connection to the PC. 

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Solution
Mark_Swanson
Apprentice
Options

Success! I switched to a different USB cable and everything is now working just fine! Thank you.