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Original topic:

Access to canon camera .cr3 files

(Topic created on: 01-07-2021 10:53 PM)
steveiepoo
Apprentice
Options
Tablets
Does anyone know how I can get my tab s7+ (android 11) to recognise .cr3 files?  According to Google, android 11 should have fixed this problem.  MyFiles, fileCommander and photoshopExpress all fail to recognise the files as valid; I cannot even copy them.  The files open successfully on my Windows PC with various applications so the files are fine.  
Is this a problem with the Samsung android flavour -- does anyone know if & when it might be fixed?
Very frustrating not being able to view my photos.
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8 REPLIES 8
LiquidSnake
Troubleshooter
Options
Tablets
Possibly try a third-party app off the Google Play Store. Something like a .cr3 file viewer, share, editor. 😊
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Pugs1957
Superuser I
Superuser I
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Tablets
Android 11 does not support these files. Google gave incorrect information. Nothing to do with Samsung. Some have had limited success with Adobe Lightroom.
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steveiepoo
Apprentice
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Tablets
Ben doing some experiments -- if I copy the .cr3 files to local storage of the internal sd card they are available in myFiles which then allows me to open them with PSExpress. Works Great. However if they are on a device attached to the s7 via the USB port (memorystick/hard drive) I cannot open them - file unsupported or corrupt. If the same files are on a cloud drive - onedrive or Google drive the also fail to open in PSExpress with the same error. Not sure what is going on - any ideas? Attaching drives via the USB c port seems to give me trouble -- worked great on my s3 with android 9
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Pugs1957
Superuser I
Superuser I
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Tablets
I wonder if it's to do with the file system. Android runs ext4 but your media is likely to be FAT32 so I would try formatting the SD card to ext4. It would be interesting to know the result.
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steveiepoo
Apprentice
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Tablets
Will give it a whirl & let you know
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steveiepoo
Apprentice
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Tablets
Makes no difference -- the onboard sd card is formatted FAT32 & works fine while attached storage fails. Will try some new leads etc. Also noticed the using my USB hub with a power supply give the message -- restart your tablet device removed unsafe every few minutes. Disconnecting the power supply removed the message.
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Pugs1957
Superuser I
Superuser I
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Tablets
Samsung devices are picky with leads. Try the lead that came with the phone
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SuHii3
First Poster
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Tablets

Have the same problem...the workaround i foud is to hold on the .cr3 file and select "rename" then change it to .cr2...then it should be working. Hope it helps.

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