I got my a8 tablet just 2 days ago, I've gone to use it today and lines have started appearing on the screen, I've restarted and they slowly fade in where it says samsung on start up and then whenever I click on something else they start to fade in whenever the display changes! It was completely fine when I have been using the past 2 days with no issues and haven't dropped it at all. I've tried restarting and doing a factory reset and its still happening! Anyone have any ideas or do I need to take it in for someone to look at?
Hi, That number doesn't do anything on the tablet, the number just disappears but nothing pops up?
I bought it brand new through Vodafone. The lines change depending on what's on the screen, they're not permanent, it's so strange!
Yep, the number just disappears before I can even tap the call button with no pop ups. I've tried a full factory reset and opening in safe mode and the lines are still there!
I think I'll have to take it in for someone to look at as it seems like a hardware issue I think. Thanks for your help though!
...what a helpful suggestion. thanks.
Hi there, @sopharb, and thanks for reaching out to the Community about this. Please can you let me know whether the following Hardware Test helps?:
1. From the phone dialler (Contacts app), please enter *#0*#.
2. Select RED, and then tap the screen.
3. Select GREEN, and then tap the screen.
4. Select BLUE, and then tap the screen.
5. Select BLACK, and then tap the screen.
While displaying the colours, was the issue still occurring?