Whatsapp problems on Galaxy Tab E since 22/07/2021

[Pippo3]

Starting on 22/07/2021 Whatsapp is no more able  to download images/videos on my Samsung Galaxy Tab E. Android version is 4.4.4. It seems a general issue on all the Android 4.4.4 devices. Do you have any information or suggestion?

Thanks.

[Sabrina_B]

Hi Pippo3, Welcome to the Italian Samsung Community

i'm sorry for your discomfort.

I think the issue could depend of the Android version installed: it could be too outdated and the actual version of Whatsapp could not work on it

I suggest you to contact Whatsapp support for more information.

Bye