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Freezing & Crashing Apps

(Topic created on: 03-12-2021 03:23 AM)
420 Views
jjay0307
Navigator
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most apps are not working properly, like Google assistant doesn't work at all. Facebook messenger keeps crashing also, while playing games or going on other apps the phone lags and freezes and crashes most of the time, there's a lot of issues with this beta, so many bugs, screen recorder with media sounds doesn't work also. there's so many things to go through, but they are the main issues. also battery drains so fast, fingerprint sensor is also not working as good also.
7 REPLIES 7
Pawellach
Apprentice
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Same here over 20 app crashes a day, phone running very slow. Hope they are close to stable beta or stable android 12
Danlav313
Pioneer
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Another day of screaming at my phone for not working while I am now having to work from home. Honestly won't be getting another Samsung after this. You can't release a beta that effectively kills a phone and then not send out a fix asap
Darksector26
First Poster
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Yep, can't believe how badly this phone is running on the beta software. I expected bugs but the phone responds like a budget android phone from 5 years ago, not Samsung's 'Ultra' phone...
MartynaK
Beta Moderator
Beta Moderator
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@jjay0307

Please, try to 'wipe cache partition' through the Recovery Mode:

1. Turn off your device
2. Connect your device to the PC/USB C headsets via USB (not to the charger)
3. Wait until the message that the device is being charged appears
4. Press and hold down the volume up and then power buttons and hold them until the device turns on
5. Recovery menu should appear
6. from there select "Wipe cache partition" (you can navigate using volume up/down buttons and confirm with a power button).

If that won't help, report the problems via the Samsung Members app attaching log files to each problem:hand-with-index-and-middle-fingers-crossed:.

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ThanhNguyen
Explorer
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Switch back to 120 HZ ,would works better and smoother please try
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ThanhNguyen
Explorer
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Switch motion smoothness to 120Hz phone run very smooth ,hope it help
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Maidmarion
First Poster
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Whenever i click on messenger, my phone freezes, then i get a message... saying. Ui home is not working. Any suggestions 🤔 please
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