23-09-2020 02:24 PM
25-09-2020 12:43 PM
Hi @staffy2702
We have a specialist team set up to answer all your SmartThings queries. You can contact them directly here.
06-03-2021 10:55 PM
did you get a solution to this problem ?
I have this problem recently.
06-03-2021 11:08 PM
07-03-2021 08:25 AM
so on your primary phone , after old ST app deprecated, new ST app started receiving notifications.
but there are other phones you also use new ST app and they don'T receive notifications ?
what is the difference between your primary phone and other devices ?
07-03-2021 09:55 AM
07-03-2021 10:24 AM
on each of these devices, do you see the notification in app's "messages section" ?
07-03-2021 10:46 AM
07-03-2021 10:52 AM
what about on the primary phone that you receive notifications ?
do you see the notifications in "messages" on this phone ?
07-03-2021 10:56 AM