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Original topic:

Washing Machine Start Command

(Topic created on: 17-09-2020 08:51 AM)
BarringtonK
Explorer
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Smart Home

Anyone managed to get their washer to start either from the SmartThings app (with one click) or IFTTT with one action?

 

It looks like when the device goes to 'sleep' mode, the usual 'start' command will not wake it up and get it working. I contacted support and they said that sleep mode was a solution to save money... no kidding... I can't get it to switch on!

 

Anyone found a solution?

 

Screenshot_20200917-085305_IFTTT.jpg

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11 REPLIES 11
ChrisM
Moderator
Moderator
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Smart Home

Hi @BarringtonK 

 

Did you manage to get this sorted or are you still having the same issue?

BarringtonK
Explorer
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Smart Home
still having the issue...

Control of the device is not available through SmartThings automation.

Done all the usual stuff. Forced stop, delete cache, delete memory, uninstall, reboot, reinstall added washer again etc.

Barry
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BarringtonK
Explorer
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Smart Home
AHH sorry this is a different issue.
Yea the sleep on the washer stops it from being controlled. Bit stupid really!
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BarringtonK
Explorer
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Smart Home
I've been testing this today.
The device only goes to sleep when smart control is selected and the washer is connected.

Looks like Samsung designers have got this the wrong way around!
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BarringtonK
Explorer
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Smart Home

OK some progression!
Ditched Samsung SmartThings - just couldn't get it to work.

Works using IFTTT and the old Samsung washer app

BUT once the machine has gone to sleep (or a connected Standby mode) only commands wake it up. Nothing wakes it up and starts the wash cycle.

 

Anyone know how to stop this?

Cosmin C
First Poster
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Smart Home

6A53CB74-C352-4EFE-8B7C-5329DE6EEEF9.pngAlso, how to skip this?? I’m away from home!! Is weird that we have “smart” washer but doesn’t work.. Shame on you Samsung!!

Cslim
First Poster
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Smart Home

Press and hold the button that says smart control. It will beep and then everything will work.

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francescolbn
Apprentice
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Smart Home

And where is this button?

 

No worries! Found it ! and got it working. Thanks

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matrixdefalco
Apprentice
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Smart Home

Hallo Barrington,

Could you help me to register the washer machine on the old samsung app? I Cannot found it in Google play store.

Could be the samsung smart home app?

At the first I was able to found the washer in iftt service samsung washer but was not working, no after re registered in smart things I'm not able to find it anymore.

Thanks in advance for your Help.

Daniele

 

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