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SmartThings hub model Sth-eth-200

(Topic created on: 08-03-2021 03:47 PM)
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Jameshammond
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I used to be able to control my light switches from the app and tv but recently the app can’t detect the hub and switches nor can the tv. I’ve tried reconnecting it with the welcome code but it just doesn’t connect, any help appreciated

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3 REPLIES 3
ChrisM
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Hi @Jameshammond 

Did you manage to get this sorted or are you still having the same issue?

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Jameshammond
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Hey Chris, no still having this issue no luck

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H_mi
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Can anyone tell me how to get a welcome code for this hub? Everything has gone offline because the hub disconnected, now I can't reconnect without a code. And I've lost the box, since 2015

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