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Smartthings hub hardware problem

(Topic created on: 09-10-2021 09:16 AM)
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Tamber
First Poster
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Hi

 

My smartthings hubs not starting up , no green light . I think hardware problem.  Bought july 2020. Tried online live chat keep coming as busy. I don't know what to do. Is it still covered by warranty or not. #smartthings hub

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3 REPLIES 3
ChrisM
SuperStar
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Hi @Tamber 

Did you manage to get this sorted out?

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Tamber
First Poster
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Hi Chris, no i don't know what to do no repair or replacement option online
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AndrewL
Moderator
Moderator
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@Tamber: Can you try resetting your Smartthings Hub by checking out the link below, to see if you have any success? For clarity, what were you hoping to use the Hub for? 

Factory reset or reboot your SmartThings hub (samsung.com)

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