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Smarttag2

(Topic created on: 27-10-2023 07:06 AM)
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uccoffee
First Poster
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Hi, My battery is flat after 7 days, is that normal? 2 of them have been in the luggage all the time, and only 1 of them got flat battery. 
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14 REPLIES 14
millerman
Voyager
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Should not go flat that quick. Replace the battery and monitor would be my suggestion.
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-Robot-
Samsung Members Star ★
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The smart tag 2 are supposed to last over 500 plus days

I have had mine a week and battery seems fine so far, no one has had it long enough to confirm 500 days

You may have dud batteries
uccoffee
First Poster
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Do U think I can cl@im warranty? Samsung staff?
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AndrewL
Moderator
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@uccoffee: If it has been less than 14 days since you purchased the SmartTag 2, then I recommend reaching out to the retailer to discuss your options regarding a refund or replacement, as this is certainly not the battery life that is expected from a brand new tag. You also have the option of purchasing a CR2032 replacement battery, if you are outside the returns period. 

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uccoffee
First Poster
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They are freebies from s23Fe purchase.... And I am travelling with 2 of them, not at home, will be over 4 weeks when I am back home
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Obsydian
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I have 4 on order, so hope its just cheap batteries, I usually swap them for decent Duracell.

Samsung made big claims about the gen 1 tag battery life, that is nowhere near the claimed

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

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-Robot-
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I got 4 least week from Samsung website and got 4 silicone cases with it, they seem fine, but only time will know if they will hold out

I did find after firmware update, I could connect to my S23U, but a reboot of your phone should fix that
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Obsydian
Samsung Members Star ★
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I got 4 off Amazon for £75

2 Decades Samsung Ownership, If my response helps leave a Like and Accept as a Solution
DAILY: ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

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-Robot-
Samsung Members Star ★
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That's a great price, I paid £106 or something like, got 4 silicone cases with it for free, they quite nice

When I look for them on amazon I didn't see them and wanted them before I go away in a week, giving me time to test them before I go
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