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Original topic:

Smart things with smart life app

(Topic created on: 22/01/21 16:55)
Lnesh
Explorer
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Smart Home

I am trying to link up my smart bulbs which are all on the smart life app to smart things. It is only picking up one of the bulbs in the house though. Anyone have any idea why, and if there is a way to get the rest of them on there? It's driving me mad

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AndrewL
Moderator
Moderator
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Smart Home

@Lnesh: Sorry to hear that you're having issues connecting your bulbs to the SmartThings app. What I'd recommend is reaching out to our dedicated SmartThings support team by following the link below and selecting 'Support' at the top of the page. From here you can contact the team directly, or visit the SmartThings Community, where you will be able to get the help you need. In the meantime, have you tried de-registering the bulbs from the Smart Life app, and adding them to SmartThings directly? For further details on this, please check the following link: https://www.samsung.com/us/support/answer/ANS00083617/

 

SmartThings Support: https://www.samsung.com/uk/smartthings/#gettingStarted


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