22-03-2022 09:08 AM
22-03-2022 06:30 PM
@Ray42: When you're on the Life page, can you see a SmartThings Energy option towards the top of the page? If so, try tapping on this to view your Energy Usage. Data from your Smart Meter should start showing up within 48 hours of setup, so if this isn't the case then please ensure you are connected to Wi-Fi or Mobile Data, then check the link below to ensure you have completed the setup correctly.
Set up Samsung SmartThings Energy | Samsung UK
23-03-2022 12:11 AM
03-05-2022 12:30 AM
@Ray42 had the same for about 6 months now, no data, no usage. Allegedly it is a known problem and will be fixed in 2022 but not yet for me 🙁
18-09-2022 01:53 AM
18-09-2022 09:35 AM - last edited 18-09-2022 09:36 AM