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Original topic:

Smart Home Disconnect Between Galaxy 7 and Fridge

(Topic created on: 27/02/18 03:58)
MariahQ
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Smart Home

The Samsung Smart Home Family Hub app works fine on my new Samsung refrigerator.  On my Samsung Galaxy 7 Edge phone, however, only the Shopping List works (thank heaven for that).  I cannot use the View Inside, nor see the content of the Whiteboard or Memos.   Whiteboard simply comes up blank, whereas View Inside gives me "Connection failure - Unable to connect to server. Check your network connection and try again."  My network connection is working just fine for internet, Netflix, etc.  Any advice?

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