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Google Doorbell

(Topic created on: 20-01-2023 10:52 PM)
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Safraz
Journeyman
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Any idea on when a fix is coming to the Google doorbell audio when using the home app on my phone? Still can't use talk and listen feature, audio is next to silent. Works fine on the hub 2 and on my work phone which is an iPhone. Just no joy on my Samsung.

Thanks 
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7 REPLIES 7
-Robot-
Samsung Members Star ★
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I have had no issues with Google nest door bell, been working fine for me
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Safraz
Journeyman
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What phone do you have?
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-Robot-
Samsung Members Star ★
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I have S22Ultra now but it worked fine on my S21 Ultra too
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Safraz
Journeyman
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Ah okay I'm on a s20+ still. Seen online people with 22s have the same issue so it seems it could be a hit and miss issue for some people and fine for others. How very frustrating 😞
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Safraz
Journeyman
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You haven't had to change any settings have you along the way can you remember?
-Robot-
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I have not changed a thing, it's always just worked
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Safraz
Journeyman
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I found a fix.

The issue lay when the phone is connected to a Samsung watch.

Go to your Bluetooth settings, on the watch hit the cog and turn off calls. This will now allow you to use the talk and listen feature on your phone while watch is connected.

Hope this helps anyone else who comes across this issue
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