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Original topic:

Can't add my SCHLAGE CONNECT smart lock to SmartThings hub

(Topic created on: 13-04-2018 12:22 PM)
Luxx
First Poster
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Smart Home

Android OS.

In the SmartThings app I'm only getting options to add Yale locks. But I'm using a Schlage Connect lock. Your website says it supports the lock I just purchachased and installed. How do I get the other smart lock options?

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Solution
TracyR
Moderator
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Smart Home

Hey @Luxx

 

I've spoken to our Smartthings people and they've advised that you may have been looking at the compatibility of the US Hub rather than the UK one, you can find all of the UK Hub compatible products HERE.

 

If you have any further issues the Smartthings team can be contacted on support@smartthings.co.uk or HERE

 

:womanvery-happy:


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Solution
TracyR
Moderator
Moderator
Options
Smart Home

Hey @Luxx

 

I've spoken to our Smartthings people and they've advised that you may have been looking at the compatibility of the US Hub rather than the UK one, you can find all of the UK Hub compatible products HERE.

 

If you have any further issues the Smartthings team can be contacted on support@smartthings.co.uk or HERE

 

:womanvery-happy:


Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge

View solution in context