Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

worst customer service I ever seen.placed an order got a email that's cancelled

(Topic created on: 02-03-2021 02:23 PM)
308 Views
Jagvir
First Poster
Options
Cos the offer is so good .not happy at aĺl
0 Likes
3 REPLIES 3
Phoenix142
Helping Hand
Options
have you been in touch with CS? there must be a reason the order was cancelled.

out of stock, credit score if you chose a finance option, etc etc
0 Likes
JAMES4578
Samsung Members Star ★★
Options

Hi @Jagvir , sorry to hear but have you been given  a specific reason?    If not as  @Phoenix142  says best to contact Customer service as it may be due to stock, credit issue or problem with card.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Jagvir
First Poster
Options
cos I place first order for s21+ 128gb.then on weekend it offer for bigger version was so gud if u buy watch too.so I bought together . so I have to cancel the first order they sent me email that's my order is cancelled cos my bank declined the payment .I rang my bank they said it retailer issue not on bank side. when I try to purchase same item .the total amount gone up for £50 .so annoyed with their service. thinking to go with apple. the customer services is much more better than this
0 Likes