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Where is my upgrade programme loan agreement number

(Topic created on: 08-02-2022 01:01 PM)
4096 Views
jet399
Apprentice
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Anyone else in the UK not able to log in to the upgrade programme lounge? I don't have my loan agreement number yet...

 

Going from S21 to s22

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33 REPLIES 33
jet399
Apprentice
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Still nothing for me
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AdamCollins
Navigator
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Same here I was hoping for an update today

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jet399
Apprentice
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I rang them. Said it is still with their internal support team...
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npritch
Explorer
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Not received another upgrade email yet, but mine worked this evening when I tried on the off chance.
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jet399
Apprentice
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Just tried there and it has let me in as well!!
jet399
Apprentice
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Ok so it lets me in but cannot process the payment. Apparently we have to wait for the email.. 🙄
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AdamCollins
Navigator
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just tried mine and it let me buy it. i had to do it on laptop

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jet399
Apprentice
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Got the email and stuff but still cannot order. Requested an escalated response, if I get nothing I am happy to cancel and move to a different company :smiling-face: Support and communication has been horrendous
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jet399
Apprentice
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It is still broke for me!
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UncleKeypax
First Poster
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Not sure if sorted. For me.it was klarna loan reference Screenshot_20230718_231101_Adobe Acrobat.jpg
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