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UK delivery of the new Galaxy Z Fold2 - Delay

(Topic created on: 15-09-2020 11:39 AM)
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TheFellaLondon
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I pre-ordered and paid for this device upfront, being told it would be delivered on the 15 September, three days ahead of it's official launch on Friday 18th.

 

However I got a text saying its delivery has been delayed, and it should be dispatched tomorrow, on the 16th. Has anyone else had this message, or have you received your phones?

 

I am very disappointed about this, as part of the reason for pre-ordering was to get the

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JAMESCUNNY17
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received mine i got the bronze version though
TheFellaLondon
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I ordered the black version, though don't think that should make a difference? I know it would have taken a while longer is getting the customised 'hinge'! 

 

Part of my last post was cut-off, but one of the main reason for pre-ordering was to get the phone early, and I was promised a delivery date of the 15th, very disappointing...

 

How is the phone?

 

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angel220687
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I too got that same message this morning, I also ordered this on day one and was assured delivery today, thats the reason I got it from them as my phone is on its last legs, no message or email till this morning only to advise of delay and offering £50 off voucher for next purchase which I haven't received yet. I'm truly disappointed but I also expected it, hope there's no further delays otherwise I may cancel the order. Status on order page shows order placed i really hope they dispatch it soon.

TheFellaLondon
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Yes, I got the text with offer of a voucher, also not received. Have tried to contact Samsung via Twitter, online chat, etc. and they have been very unhelpful. I would expect to get a serious discount if this doesn't arrive tomorrow - it seems some people have received theirs, so it must be shipping. I stayed in on purpose, as well...

angel220687
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Yeah I'd be expecting the same if I wanted in on release date would of bought it elsewhere but we can only wait and see the way I read the message was dispatch today for delivery tomorrow 16/09/20 however it appears it could mean dispatch tomorrow for delivery Thursday which doesn't help me as I'll be at work, took today off to be in for delivery.

JAMESCUNNY17
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seems to be the mystic Black version is the one that has been delayed if you look on reddit bronze has shipped black hasn't.As for the phone I love it.Takes a bit of getting used to fingerprint sensor is under volume key but all apps seem to fit the screen well .
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TheFellaLondon
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Interesting - thanks for the info.

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TheFellaLondon
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Also made the mistake of paying £60 for the Aramid cover, which looks like it must be worth all of £5...

 

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I’ve ordered the mystic bronze and had the same issue £50 voucher and dispatch on the 16th, I rang up last night and they assured me that they would be delivering it today with out a doubt so if it doesn’t dispatch tomorrow I wouldn’t count on it being delivered this week, also people in the US are waiting up to 5 weeks for theirs now 

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