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Original topic:

Still waiting for refund

(Topic created on: 14-03-2022 04:19 PM)
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Members_GE7MqUp
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Two weeks ago I ordered a Samsung Tablet and case with an agreed delivery date of the day after, only after my delivery date passed with no delivery did I then receive a text informing me that the delivery was to be put back by two weeks! I requested a cancellation and was told that I would be fully refunded within 3-5 days. Two weeks later I am still waiting for this refund, Samsung UK customer service is totally incapable and isn’t even situated in the UK, all my requests are being ignored and I am out of pocket by £240 - what is going on, is this how Samsung treats it’s customers?

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lasercutter
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Your not alone I've been waiting for 10 working day's like I was told and I've still not received my £199. It's a absolute joke
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