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Security incident

(Topic created on: 15-11-2023 08:28 PM)
3587 Views
Sebastian4
First Poster
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Hi all,

I received this email from Samsung today. I was wondering if anyone else got this email? 

The email address that was used was "no-reply@m1.email.samsung.com" does anyone know if it is a legitimate email? As I haven't seen it before.

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21 REPLIES 21
Mezzz
Pathfinder
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I've received the same email. I've been wondering if it's legit or not
Obsydian
Samsung Members Star ★
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Same here is it legitimate?
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Mike-alero
Student
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I have received the same one today and was wondering if it is genuine or not.
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Chillihot
Student
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Yes, I too received the same email from that address. Feels suspicious, but that said, in the last few days I've received no end of spam claiming to be from Temu (I don't shop Temu and email address is fake) and spam calls claiming to be from various networks. Could be genuine. Not following link to NCSC though, I'll Google it. Would have thought Samsung would post on website/here.
Mezzz
Pathfinder
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I have received so many spam emails from Temu and I've never ever shopped with them. No spam calls yet, thankfully
SocietyGirl
Community Manager
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These are legit. You can contact us @samsunguk if you have any queries.

Say hi to us on socials -  @SamsungUK


Glenntech
Samsung Members Star ★
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It's the same email address as the other correspondence I get from Samsung
@SocietyGirl beat me to it to say it's genuine
Chillihot
Student
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The 'Samsung' email didn't use my name or account username, which seems suspicious/amateurish. I've logged a support request directly with Samsung for clarification of whether the message is accurate and from them. Guess we shall see!
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JAMES4578
Samsung Members Star ★★
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I have only recently received this email, admit that I was somewhat  suspicious with the email address.

I have had the Temu ones, no spam calls lately though.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.