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Samsung upgrade program return pack?

(Topic created on: 28-03-2022 11:56 AM)
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TommyTizzle
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It's been nearly a fortnight since I received the new S22 Ultra and yet to receive the return pa k to send back my old phone. I've not yet received any email reminders from samsung and klarna payments are still on hold.

Can anyone provide me with any contacts on how to get samsung to send out another pack?
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Tourbillon De La Vie
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Speak with the Samsung Online Shop Team via support@samsunguk.zendesk.com or 03307267467 and they'll help you with this.

 

and

https://eu.community.samsung.com/t5/galaxy-s22-series/no-upgrade-return-package/td-p/5085225