28-03-2022 11:56 AM
28-03-2022 12:14 PM - last edited 28-03-2022 12:16 PM
Speak with the Samsung Online Shop Team via support@samsunguk.zendesk.com or 03307267467 and they'll help you with this.
and
https://eu.community.samsung.com/t5/galaxy-s22-series/no-upgrade-return-package/td-p/5085225