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S24 ultra still no info

(Topic created on: 25-01-2024 12:57 PM)
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sam977anderson
Explorer
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Still no info on when my delivery is, its so frustrating as some people are getting there phones the same as I have ordered before me yet they ordered after me, speaking to a few people this is the case across the board, samsung are not helping at all
10 REPLIES 10
SmartieCar
Explorer
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This is just such a farse! I would love to hear samsungs explanation! 😡😡
BandOfBrothers
Samsung Members Star ★★
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It may also be beneficial to download the DpD App in order ordered to receive real time notifications if the phone was purchased directly from Samsung UK

I appreciate it's frustrating but sometimes the colour chosen i.e online exclusive and storage capacity can lead to delays. 

I hope you hear something soon @sam977anderson 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

sam977anderson
Explorer
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I understand they can lead to delays but samsung are basically lying or not providing service we have all paid for
martinseal
Explorer
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Did order the 512gb ¿
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lex101
Journeyman
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Mine delayed too..no update
Solok
Apprentice
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Samsung official email o confirmed I'm getting my S24 Ultra today, 25/01/24. Samsung said DPD will be in touch with me by email regarding time, but nothing has been received so far. What a lie from Samsung. I guess its a joke of the day 😁
lex101
Journeyman
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In fairness they changed my delivery date from yesterday to tomorrow, but still! DPD no good until tracking info is received
sam977anderson
Explorer
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Mine is supposed to be tomorrow aswell 1TB black
lex101
Journeyman
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Still no email..its very distracting checking all the time lol
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