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S24 Ultra 512Gb Delay

(Topic created on: 26-02-2024 11:25 AM)
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Simon Steyn
Student
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Hi, is there a shortage/delay in the S24 Ultra 512gb Titanium Black? Made an order 22 January, still waiting for stock.

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3 REPLIES 3
Reylob
Samsung Members Star ★
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Hi @Simon Steyn 

That seems a bit excessive. There were some delays, but I thought  they caught up with orders already. I know that it is not any consolation, but we saw another poster with this very late delays.

Did you order from Samsung online store?

Have you contacted Samsung support?

Call us

Mon-Fri | 8am to 8pm
Sat-Sun | 9am to 6pm
Bank Holidays | 9am to 6pm
0333 000 0333

They also have a chat service. Check the contact page

https://www.samsung.com/uk/support/contact/

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Simon Steyn
Student
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Thank you for your response. I've placed the order with my carrier, so I've been told the issue is with the carrier. 

BandOfBrothers
Samsung Members Star ★★
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It's possible the carrier didn't order enough units or continued to take orders even when their supply of phone's was exhausted which is pretty much the norm @Simon Steyn 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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