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S23 Ultra ordered on and received when, if at all

(Topic created on: 18-02-2023 07:10 PM)
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Dapper
Journeyman
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Hi all,

Just wanted find out when people ordered their S23 Ultra and when they received it?

 

I ordered the green 512gb on the 1st Feb, got an email to say the phone had left the warehouse on the 7th of Feb, and an email from DPD to say that they are expecting the item on the 7th Feb. When I look on the order on the website it says arrives on the 14th Feb

 I heard nothing since, no updates to my order when I look on the site, customer service is a joke when you call them, waited 1h45min to talk to a manager only to be hung up on.

Are there others that have been left in limbo as well?

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14 REPLIES 14
Chistery
Pathfinder
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What does the dpd app say?
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MrJCharming
Helping Hand
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There's quite a few day 1 orders which weren't fulfilled
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Dapper
Journeyman
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Dpd say 'We've received your order details, but have not yet received your parcel'
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Greg8080
First Poster
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Mine arrived yesterday and ordered a couple of weeks ago.
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BottomBurp
First Poster
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Got mine on the 7th. Ordered on the 1st
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Merlins23ultra
Navigator
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Awe unlucky, mine turned up in a timely manner 👍
🤞 You get sorted soon
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Blessed4life
Black Belt 
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I ordered mine on the 6th & received the phone on the 7th.
(S23 ultra 12GB - 512GB Black)
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T457
Pioneer
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Ordered on 6th got it next day and case 2 days later
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Dholking
Explorer
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Ordered on the 2nd and meant to be arriving on 20th but no update to my order as yet. Customer service were unsurprisingly useless as always.
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