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S22 ULTRA THANK YOU SAMSUNG AND GOODBYE

(Topic created on: 31-03-2022 07:11 PM)
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Vidunja
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image

 Long seven weeks gone, no sign of it. Samsung lost another customer. Samsung lies to you left and right, false promises. 
 I used Galaxy Note phones since the very first one ever been released. So if this company treats their customers lime that, I don't want to support such company.
22 REPLIES 22
danielshaw007
Pathfinder
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Been a shambles this year. They never paid off my previous phone from the upgrade program. Had to prove I posted it back even though I had an email saying tbey received it. The s22 ultra constantly freezes and runs poor. Battery is rubbish compared to the s21 ultra as well.
Jules4773
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Please can you update the post with progress on getting your refund? Thank you
Vidunja
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Told it will be within 3-5 working days. I bet that's another lie
Vidunja
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Funny enough it shows it's headed to my country, but they could not give any info on what that means, i guess it was just another false promise.
Vidunja
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I never pre-ordered before. Never will do again with any company, but lesson learned, also reading all these negative issues with it doesn't help
Vidunja
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Will be checking my acc and update. Cheers
Daniel87
Pathfinder
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I agree with you there!
They just cleared the balance for my s21 ultra today after chasing them up and phoning them a fair few times.
I've spoke to a Samsung 'expert' about the issues I've got with my phone and they are sending an someone from ifix on Monday can't see what he will be able to do? I literally have just had an update which I will do now and see if that makes any difference.
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Vidunja
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So can confirm, after canceling yesterday around 5pm, the refund is showing as pending to be returned on my card, so it's all good.
Idk if it's worth mentioning: on the way back home today I thought to pop round Samsungs booth at Westfield shopping centre in London and compared my Note 10+ to s22ultra... idk I feel kinda relieved.
Also I've been told (not sure how that is legit) by one of workers there, that 1tb versions won't be available anymore.
Vidunja
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Are you on samsungs upgrade scheme?
How was an update?
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