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S21 Ultra Custom Colour Preparing for Dispatch

(Topic created on: 02-02-2021 04:19 PM)
5627 Views
Saxacat
Voyager
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Just checked  my order and its now finally preparing for dispatch 😊
65 REPLIES 65
pchappell246
Journeyman
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I was getting worried as ordered on 15th and been stuck on preparing for dispatch for 3 days. But makes sense if they are still dispatching orders from the 14th 👍

DannyPast
Apprentice
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@Saxacat wrote:
Just checked  my order and its now finally preparing for dispatch 😊

How long did it take since it was preparing dispatch until you got it? Mine is saying preparing dispatch for a couple of days 😢

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DannyPast
Apprentice
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How long did it take since was preparing dispatch until you got it? Mine says preparing dispatch for a couple of days

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Saxacat
Voyager
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I think a day or so.
DannyPast
Apprentice
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Mine has around 5 days preparing dispatch 😰

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TomcatTC
Navigator
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Mine was like that, you will get an email or text from them when it is ready for depatch and usually come within two days of that

support@samsunguk.zendesk.com is the email address for queries regarding orders in the UK