Reward points used up. Even when I did not finish the purchase

[Jaypeh]

Was going to buy an item and use my reward points. After redeeming the points, internet was disconnected, and I could not return to the page again. Points were used up already without the purchase going through. What to do?

[Aklima]

Hi,
Please contact Samsung customer service and mention the situation to them.

[YS998]

Hi, did you get back your points? I'm facing same situation and my points expiring soon