Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Return address for UK upgrade programme

(Topic created on: 20-04-2023 12:32 PM)
294 Views
Todderik18
Navigator
Options
Please can someone confirm the UK address for where I return my old phone to, as part of the Samsung Upgrade Programme please?

Usually found in/on the return pack letter. 
If you could attach a picture as well please 
Thank you
0 Likes
3 REPLIES 3
Glenntech
Samsung Members Star ★
Options
The return address lable you get will have a code specifically to do with your returns as well as the paid shipping of the phone.
Don't send your old phone without a specific lable or they won't be able to process it. Then your old device will be lost in the system.
If you don't have the returns label, then contact Samsung Customer Support and they maybe able to email you the returns label for you to print off and affix to the parcel
Todderik18
Navigator
Options
Thanks but I don't need the label. I just need the UK address to send it to.
0 Likes
Glenntech
Samsung Members Star ★
Options
If you upgraded, you definitely need the lable.
If they don't have a reference, they won't know you sent the phone in. They would the be chasing payments.
There are different locations they go to, so you'd have to find the place so yours would be going.