Preparing Dispatch?

[SC489]

My new S25 has been at Preparing Dispatch for 16 hours as of 0715 on 3 April with an original requested delivery data 5 April. Is Samsung likely to deliver my phone early or keep to the requested date of 5 April?

[spectro8787]

Well, I am not sure if u want to get it earlier we'll get it

[spectro8787]

Idk what to say else

[Glenntech]

Will be normally on the quoted date.
If you are in the UK, I would normally advise downloading the DPD app and inputting your details
Normally get notified by them earlier about your delivery. Plus you can track it as well

[BandOfBrothers]

The status of delivery can change quite quickly so do keep an eye on it 🤞

[DrZiggszz]

Very likely to come on stipulated date. You'll get a mail from DPD the night or day before stating they've got your order. As others have said, download the DPD app and set it up, then keep an eye on the progress status on the Samsung store.

Don't worry, you'll get your new toy soon. I was in exact same situation hehe

[SC489]

It's now 1900 the day before the expected delivery date 5 April and the phone still shows Preparing Dispatch. A Samsung agent just said during a chat session As of the moment, I am unable to give any date delivery as it is still at the warehouse. And to answer your question, the warehouse is on UK only.

So my phone is in the UK but Samsung has no clue when the phone will be delivered. I'm not impressed.