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Pre-order email confirmation

(Topic created on: 09-02-2022 05:25 PM)
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MadalinK
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Later edit : Finally received the confirmation email (20:27 UK time)



Hi all, 


So I went ahead and pre-ordered the S22 Ultra but at the end, I just closed the web page without writing down my order number. Excitement maybe ...🙄

It said it will all be sent by email. It's been about an hour and I haven't received it.
Now I'm worried that I typed in a wrong email address when placing the pre-order! 

Has anyone else experienced these sort of delays?







Current phone : Samsung Galaxy Note 10+ 5G 512GB
48 REPLIES 48
Anonymous User
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Same for me...hold tight

MadalinK
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That's a relief, thank you.
I guess they are super busy.
There were more than 10000 people waiting online for the pre-order, I guess their systems are overstretched! 😄





Current phone : Samsung Galaxy Note 10+ 5G 512GB
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Gotham1968
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Same here ordering tab 8 plus, no email confirmation as of yet
MadalinK
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Thanks for the reply. Hope we get it soon





Current phone : Samsung Galaxy Note 10+ 5G 512GB
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Rin_
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No email receipt or confirmation for me yet either. Ordered the S22 ultra.

This is odd because it should be all automated...

However I did manage to find my order number by going on my browser history. It came up with an error page but also my order number.
MadalinK
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You just made my day !! 😆 I looked in the browser history and voilà, there it was!

I guess we'll just have to wait, I'm sure they are super busy





Current phone : Samsung Galaxy Note 10+ 5G 512GB
Rin_
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No worries my friend. Did you notice on that order number page it says "We'll send order confirmation and updates to: ..." But it doesn't show an email address... Let's hope it's not lost people's emails in the laggy process of ordering from them 🤣
MadalinK
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Yes I did notice that, weird.
There was a queue of more than 10000 people after I placed the pre-order 😳





Current phone : Samsung Galaxy Note 10+ 5G 512GB
MadalinK
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If you go to Orders on the website you can type in the order number and email address, I did that and it shows my order for the phone and the case, so all is well in the end.





Current phone : Samsung Galaxy Note 10+ 5G 512GB