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Pre order canceled?

(Topic created on: 18-02-2023 06:03 AM)
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NoJoke1
Student
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Anyone else have their S23 pre order suddenly canceled? Because of the trade deal, the free storage upgrade, and Samsung.com store credits I pre ordered the S23+. That was 2/14, now 2/17 at about 7:30pm I get an order cancelation email, WTF! Reason stated, "activation cannot be completed by your carrier", uh, BS. Ofcourse by the time I see the email both AT&T and Samsung.com CS are closed.

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4 REPLIES 4
Smile25
Explorer
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I ordered mine on the same day as you and it has arrived. Honestly good luck with Samsung. It took me 6 months and hundreds of calls and emails to sort out a faulty charger last year.
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Glenntech
Samsung Members Star ★★
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You are best off asking on the Samsung community in the U.S.
The purchase procedure is a bit different to what we have in the European market
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Hopefully you get this resolved as soon as possible
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-Robot-
Samsung Members Star ★
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I'm in the US right now on business and my friend just upgraded to S23U, she got the phone next day Wow and got a mazing trade in deal $400 for a cracked but working old phone

I know it's not UK but still
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NoJoke1
Student
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🤦‍♂️I didn't even realize this was not a US site...sorry all. 

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