Order product not received yet

[yalu]

It's been 2 months now and I still haven't received my order yet. Spoke with the resulation team numerous of time still no update on my order. Every time I call its the same response I get. ( investigating team has given no update) I have already paid for my product. Can any one help me on this I am thinking of making this a fraud case against samsung. 

[yalu]

I am from uk. Its been 2 months. Can you pls help me. I called the customer service like numerous times and still nth. Pls give me contact details of anyone one in samsung higher up who can actually help me.

[BandOfBrothers]

Have you tried emailing the online shop team @yalu 

 e : support@samsunguk.zendesk.com

I did this when my watch⁴ Classic dropped onto a delay.

Again this isn't fraud by Samsung it's a stock related delay.

Unfortunately it happens. Annoying I admit.

You can elect to wait for the item to come into stock or request a refund and try elsewhere as I chose to do.