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Order confirmation/invoice email missing

(Topic created on: 30-11-2020 05:27 PM)
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Sylvain11
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Hi,

 

I ordered a Samsung TV through the Samsung.com website last week but cannot find any trace of my order. Notably I can't find any confirmation emails (checked trash, spams and others). The order has been placed however as evidenced by my credit card statement.
With my information (name, email, CC info) can a Samsung rep help me retrieve my order and the associated info?

Thank you,

 

Sylvain

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Sylvain11
First Poster
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Solved. Thank you.

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