Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

How to Claim Galaxy Buds 2 Pro for Pre Orders

(Topic created on: 04-08-2023 04:34 PM)
11724 Views
Glenntech
Samsung Members Star ★
Options
If you pre ordered the new Z Fold 5 and Z Flip 5 before the 31st July 2023.
You can claim your Buds 2 Pro from the link below 

Have your IMEI number ready and you proof of purchase ready to link on the claim form. 

Then wait till they arrive to pair with your shiney new phone😁
15 REPLIES 15
ironass
Samsung Members Star ★
Options

I can't complain about the service from the company handling this promotion for Samsung.

  • Put claim in for the earbuds  when I received my Fold5 on the 4th August.
  • Received an acknowledgement that my claim was accepted and the Buds would be with me in 45 days, on the 5th August
  • Received an email and text advising me that my Buds were on their way, today, 17th August.

So long as you pre-ordered your device by the 31st July and can complete the claim correctly with proof of purchase and the device's IMEI number by the 10th September there should be no issues.

BUDS PRO2 SENT Screenshot_20230817_204647_Messages.png

Here is a link to the promotions Help And Support page... https://samsungoffers.claims/sam/giftbuds2pro/en-GB/support



-----------------------------------------------------------------
My device... Galaxy Z Fold5 5G 12/512GB (G946B D/S) CSC EUX. Android 14. One UI 6.1
0 Likes
Glenntech
Samsung Members Star ★
Options
Same with me but I don't have a date for delivery yet
0 Likes
ironass
Samsung Members Star ★
Options

@Glenntech 

I do wish that Samsung would change their promotional offer though. I now have 5 pairs of Buds. 😁



-----------------------------------------------------------------
My device... Galaxy Z Fold5 5G 12/512GB (G946B D/S) CSC EUX. Android 14. One UI 6.1
MattAC
Journeyman
Options
Wish I had known, didn't order until 04/08
0 Likes
ironass
Samsung Members Star ★
Options

Not bad. 15 days from claim to delivery.

 

20230819_074458.jpg

Cannot fault them on this promotion.

Well done Samsung and their partners. 👍



-----------------------------------------------------------------
My device... Galaxy Z Fold5 5G 12/512GB (G946B D/S) CSC EUX. Android 14. One UI 6.1
0 Likes
Glenntech
Samsung Members Star ★
Options
Mine are on route as 😁
0 Likes